online booking system

FAQ

1. How do I make a booking? – Reservation can be made online on our website, or sending us a mail on our e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. , or by calling our reservation line (+38-067-653-65-65). We recommend calling us for assistance with booking.

2. Is there any kettle, hair-dryer, iron in the room? Yes, there are hair-dryers in every room. If you need a kettle or ironing board, please, inform our housemaid, she will bring it to your room. Also, you can order our laundry service.

3. How to get an invoice? – Please send us email inquiry This email address is being protected from spambots. You need JavaScript enabled to view it. or call to our manager line (+38-067-653-65-65).

4. What types of cards do we accept for payment?- You can pay by debit and credit cards, including American Express, VISA, MasterCard, Maestro.

5. What time can I check in? And what about early check in? – You can check in from 2 pm on your arrival day. If you need to get your room early, please, inform our administrator about it. Guests who have early check in will be charged 50 % of nights stay.

6. What time should I check out? And what about late check-out? – You need to check out till 12 pm. If you want to stay longer, please, inform our administrator about it. Guests who have late checkout will be charged 50% of night stay.

7. Can I leave my luggage in the hotel after check out? – Yes. You may leave your luggage at our administrator’s room.

8. Do you have a parking? – Yes. There is a social parking near our hotel.

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